Help Centre
Frequently Asked Questions
Find answers to common questions about our services, memberships, and workspace solutions.
General
Our serviced offices include furniture, high-speed internet, reception services, cleaning, utilities, and access to meeting rooms and common areas.
Yes, we offer flexible configurations to match your brand and operational requirements.
We offer flexible terms starting from one month, with options for long-term agreements at preferential rates.
Yes, our virtual office packages include a prestigious business address, mail handling, call answering, and optional meeting room access.
Serviced Offices
All serviced offices include fully furnished spaces, high-speed internet, reception services, utilities, cleaning, meeting room access, mail handling, and complimentary refreshments. Additional services like IT support and parking are also available.
Absolutely. We work with you to configure your office layout, furnish it to your preferences, and even assist with branding and decor to reflect your company identity.
We offer flexible contracts starting from one month, with discounts available for longer commitments. Talk to our team to find a solution that fits your business timeline.
Yes, our dedicated community management and support teams are available throughout your tenancy to assist with any needs, from technical support to event coordination.
Coworking
All memberships include high-speed WiFi, access to meeting rooms, printing services, complimentary beverages, networking events, and 24/7 secure access to our facilities.
Yes, you can change your membership tier at any time with just 30 days notice. We offer flexibility to support your evolving business needs.
Yes, we offer day passes for visitors and a 7-day trial for new members to experience our spaces before committing to a monthly membership.
Hot desk and dedicated desk memberships require a minimum 1-month commitment. Team memberships typically start at 3 months for better planning and customization.
Hot desk members have access to all our coworking centers across Riyadh. Dedicated desk members have a fixed location but can book meeting rooms at any center.
Yes, all members can use our prestigious business addresses for company registration and receive professional mail handling services.
All memberships include meeting room credits. The number of hours varies by membership tier - check your plan details for specific allocations.
Our coworking spaces are accessible 24/7 for all members. Reception and support services operate from 8:00 AM to 6:00 PM, Sunday to Thursday.
Meeting Rooms
Cancellations made 24 hours or more before the booking start time are fully refundable. Late cancellations may incur a charge of up to 50% of the booking fee.
Yes, all our meeting rooms are equipped with HD video conferencing systems including cameras, microphones, and screen-sharing capabilities compatible with Zoom, Teams, and Google Meet.
Absolutely. We offer a range of catering packages from light refreshments to full corporate lunch spreads. Catering should be requested at least 24 hours in advance.
Our meeting rooms are available Sunday to Thursday, 8:00 AM – 8:00 PM. Extended hours and weekend access can be arranged upon request.
Yes, we offer preferential rates for recurring bookings. Contact our team for a customised bulk booking package tailored to your schedule.
Select rooms support boardroom, classroom, U-shape, and theatre layouts. Let us know your preference when booking and our team will prepare the room accordingly.
Yes, our on-site admin team can assist with printing, scanning, binding, and document preparation. A business centre with self-service printers is also available.
All rooms are hybrid-ready with enterprise-grade video conferencing, directional microphones, and high-speed internet to ensure remote participants have a seamless experience.
Virtual Office
Yes, our virtual office plans are available to international companies looking to establish a professional presence in Saudi Arabia. We support companies of all sizes, from startups to multinational corporations.
We require 30 days' written notice for cancellation of monthly plans. Annual plans may have different terms — please refer to your agreement or contact our team for details.
Subject to availability, virtual office members may access coworking spaces and meeting rooms at partner locations. Additional fees may apply depending on location and plan.
Yes, our virtual office is suitable for business registration purposes in Saudi Arabia. Our team can guide you through the registration process and provide the necessary documentation.
Absolutely. Additional team members can be added to your plan at a preferential rate. Each team member receives their own call handling and mail access privileges.
Having a prestigious KAFD address adds credibility to your brand. You can use it on business cards, letterheads, websites, and marketing materials to project a premium professional image.
Yes, our professional receptionists handle calls in both Arabic and English. Additional language support can be arranged upon request.
Setup is typically completed within 1–2 business days. Once your agreement is signed, we activate your address, phone line, and mail handling immediately.
KAFD 5.0.2
Building 5.0.2 is located within the King Abdullah Financial District (KAFD) in Riyadh, with easy access from King Abdullah Road and the upcoming KAFD metro station.
We offer serviced offices, coworking memberships, dedicated desks, meeting rooms, event spaces, enterprise floors, and virtual office packages.
Yes — we offer in-person tours and virtual walkthroughs. Book a tour from the KAFD 5.0.2 page or contact our team directly.
Absolutely. Memberships start from one day, with monthly, quarterly, and annual options for offices and enterprise floors.
Yes, the building has dedicated parking facilities within the KAFD development. Visitor and tenant parking options are available.
Yes. Our Virtual Office package allows you to use the prestigious KAFD address for company registration, including Baladia and Ijari documentation support.
Still have questions?
Our team is happy to help. Reach out and we'll get back to you as soon as possible.
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